Terms Of Use

Terms of Service - Agreement and Authorization

  • Any instructions, choices, or requests I make on this Web site will be considered my written permission to Manulife/John Hancock and Buck to provide information or conduct transactions on my behalf, in accordance with the applicable policies, programs, or benefit plans.
  • I am responsible for reviewing any written confirmation statements provided to me (on paper or in electronic form) regarding any instructions, choices, or requests that I make through this Web site. I am responsible for reviewing for inaccuracies all of the information transmitted to me. If there are inaccuracies, I am responsible for correcting them using the tools available to me on the Web site or by contacting Human Resources or Buck to point them out.
  • The functionality of this Web site permits me to request or provide personal information--for example, plan balance information, pay, etc. I am solely responsible for any loss of privacy or confidentiality of this information if I move this information outside this Web site or disclose any identifier to any other party. I agree to contact Manulife/John Hancock or Buck immediately if I have reason to believe that someone has gained unauthorized access to any identifier.
  • I understand that the plan document, insurance contract, or administrative practices and procedures of Manulife/John Hancock or Buck will have control over any information provided on this Web site.
  • I understand that this Web site may not perform as intended at all times. I agree that Manulife/John Hancock, and/or Buck are not responsible for any error, omission, interruption or delay in operation of this Web site, communication line failure, system failure, or other circumstances beyond their control.